Making Therapy More Accessible: We Work With BUPA and AXA
- Justine

- 6 hours ago
- 2 min read
At Bucks Family Network, our primary goal has always been to provide a safe, supportive space for individuals and families to heal, grow, and break the cycle of generational stress. We understand that taking the first step towards therapy can feel daunting, and navigating the financial aspect of mental health support should not be a barrier to getting the help you deserve.
That is why we continue to work with both BUPA and AXA therapy by using your health insurance provider.

What This Means For You
If you hold a private health insurance policy with either BUPA or AXA, you may now be fully or partially covered for your sessions with us. This applies to both our in-person appointments at our High Wycombe and Chiswick in person and our flexible online sessions.
Our expanded services mean your insurance can now help facilitate a wider range of support.
Counselling and Psychotherapy: To process complex family dynamics, navigate life transitions, and learn to regulate your nervous system.
EMDR (Eye Movement Desensitisation and Reprocessing): An evidence-based therapy to safely process trauma, distressing memories, and deeply rooted anxiety.
ADHD Coaching: Practical, affirming support and strategies to help neurodivergent clients manage overwhelm, build self-trust, and navigate the world in a way that works for their unique brain.
How to Use Your Insurance with Us
The process of funding your treatment through your insurance provider is straightforward:
Check Your Policy: Contact BUPA or AXA directly to confirm that your specific policy covers psychotherapy, EMDR, or ADHD coaching.
Obtain an Authorisation Code: Your provider will guide you through their triage process and, once approved, will issue you a specific pre-authorisation code for your treatment.
Book Your Session: Reach out to the Bucks Family Network team with your authorisation code and your membership number. We will get you booked in and handle the billing directly with your provider, allowing you to focus entirely on your sessions.
Ready to Begin?
Your mental wellbeing is an essential investment, and we are thrilled that partnering with BUPA and AXA allows us to open our doors to even more people ready to do the work.
If you have your authorisation code ready, or if you simply have questions about how the process works, please contact us today. We look forward to supporting you.





